Help Center

Steps to set up your shop

  • Step 1

Set up my account to get paid

  • Step 1

Shop profile set up

  • Step 1

Shop management

  • Step 1

How to use dashboard and analytics

  • Step 1

Managing Delivery settings

  • Step 1

Membership management

  • Step 1

How to list the products

  • Step 1

Product management

  • Step 1

Product photos

  • Step 1

Optimizing products for search

  • Step 1

Managing Orders

  • Steps to process, fulfill, and track orders
  • Processing custom orders
  • Handling order cancellations, returns, and exchanges

Shipping

  • Tips on choosing the best shipping option for your needs
  • Updating order status and tracking information
  • Shipping / delivery settings

Discounts

  • Creating and managing discounts and promotions

Boost

  • How boost can increase traffic and sales

Social Media and SEO

  • Leveraging social media to promote your shop
  • Tips on improving your SEO to attract organic traffic

Taxes on Sales

  • Information on applicable taxes for sales
  • How to stay compliant with local tax regulations

Deposit

  • Common issues with deposits and how to resolve them
  • Contacting support for assistance with deposit-related concerns

Fees & Taxes

  • Overview of platform fees and applicable taxes
  • Tips on managing your finances and understanding your payouts

Getting Paid

  • Setting up payment methods and ensuring timely payouts
  • Managing and tracking your earnings

Signing In

  • Troubleshooting sign-in issues and resetting your password
  • Managing account security settings

Settings & Preferences

  • Customizing your account settings and preferences
  • Shop on vacation mode
  • Managing notifications and privacy settings

Delivery Settings

  • Setting up delivery preferences for shipping, pickup / Delivery by seller

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